Appointment Policy
Please arrive and check in with the host at least five (5) minutes before your scheduled appointment time in order to ensure a full massage session. Failure to do so may result in a shorter session or cancellation of your appointment however you will be charged for the full price of the scheduled service.
Gift Cards & Gift Certificates must be presented at the beginning of the session.
For your benefit we ask our costumers not to bring children younger than the age of 12 in the spa and to turn off their cell phones while getting a treatment or waiting in the reception area.
You may cancel or modify your appointment 24 hours prior to your scheduled appointment time. Failure to do so may result in your getting charged for the full price of your scheduled appointment.
Cancellation Policy
If you do not show up for your appointment more than 2 times, you will not be able to book appointments over the phone anymore, you may however book appointments online or walk in at any time.
No Show Policy
Group Appointment Policy
A credit card is required to book group appointments exceeding three (3) guests. You may cancel or modify your appointment without charge 24 hours before your appointment. Cancellation within 24 hours of your appointment will result in you getting charged for the full price of the services booked. If you show up late for the appointment or missing a guest, you will be charged the full amount of the scheduled services for the exact number of guests you book. If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled services.